The Patient Voice: Discharge Experiences

Mrs. Barbara and Mrs. Amanda were pleased with their hospital discharge experiences, but still helped us with vital feedback on the process.

Quote and picture from Mrs. Barbara: “I was just amazed when I got a phone call following up. Just checking to see how you’re doing. It meant I was not just another number coming through.”

 

Quote from Mrs. Amanda: “The follow-up by the doctor was good. I had some health anxiety, so talking directly to the doctor and asking that question felt really good.”

Teresa Gonzalez
by Teresa Gonzalez

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