Insights Blog Category: Customer Experience

Ophir and quote: I started reading academic papers and saw that this issue, alarm fatigue, has existed since the 1950s. I thought, maybe we can apply the same solution. Turns out, we can.
From Chaos to Calm: Meet the Founder Fixing Hospital Alarm Overload
Kaitlin Christine's quote: "We’re on a mission to eradicate late-stage breast cancer by ensuring every woman knows her risk and has access to early detection."
From Patient to Advocate: Transforming Women’s Health
Richard and question: "are you happy with your healthcare coverage?"
Voice on the Street: Health Coverage
Quote from Sarah: "Happy with the care we have been given."
Voice on the Street: Expecting mother comments on health coverage
Quote from Gigi: the WHOLE SYSTEM needs an overhaul.
Voice on the Street: Are you happy with your healthcare coverage?
Kaitlin Christine's quote: "We’re on a mission to eradicate late-stage breast cancer by ensuring every woman knows her risk and has access to early detection."
From Grief to Grit: Meet the Founder on a Mission to End Late-Stage Breast Cancer
Quote from Voice user: With all the upheaval in government right now, and not knowing how Medicare will be affected, I am deeply concerned about pricing and services. A fixed income means just that. No extra money.
Your Voice: Quotes from Voice Members About Healthcare Policy
Quote from Gigi: the WHOLE SYSTEM needs an overhaul.
Voice on the Street: Overhaul Healthcare Policy?
Quote: "People feel disenfranchised from government."
Voice on the Street: Do you keep up with healthcare policy?
Elderly man walking on a park with headphones and text: "Catalyst Voice explores healthcare policy."
When Healthcare Gets Harder to Understand, Patients Pay the Price
Armor Medical investment graphic.
This Wearable Could Help End a Leading Cause of Maternal Death—And We Are Making It Possible
Patient sleeping in hospital room.
CalmWave’s pilot demonstrates 58% reduction in non-actionable ICU alarms
Catalyst Fuels Healthcare Innovation with Investment in Starling Medical’s Remote Monitoring Technology
Picture of a woman and the question "Do you feel old?"
When did you first feel old?
Picture and quote from Eric Levitan: "Dual-task exercise is the simultaneous physical movement and cognitive activity. In other words, we ask people questions while they exercise. [...] This is one of the most profound interventions for neurocognitive disorders like Parkinson's, dementia, etc. and we can do this in every class."
The Founder’s Voice: Rethinking Exercises for Seniors
Upper view of woman with credit card and empty blister pack of pills buying pharmacy online using laptop at home in sunny day.
The Growing Challenge of Medication Shortages
Photo of Susan Jackson and Catalyst Powder burst.
Risks of Alternate Medications
Photo of Susan Jackson, VP of Pharmacy Services at Wellstar, and her quote: “Lots of risk associated there because once again you don’t know where that product is coming from or exactly how it was prepared for administration. You put yourself at risk.”
The Expert Voice: Buying Medications Online
Voice 2023 in Review and Powder Burst
2023 Recap: Using Your Voice in Healthcare
Tiffany Carpio and powder burst.
Using Spatial technology at Wellstar Cobb Hospital
Voice on the Street: Can you navigate Wellstar Kennestone Hospital?
Sensing better hospital experiences
We need to talk: Communicating with your doctor
Nurse working on computer at night.
Extended Hours? Consumers voice their opinions
ChatGPT and your MD
Revolutionizing Patient Experience
Virtual Care Accelerated: A Future in Limbo