Insights Blog Category: Customer Experience

Numbers on why people delay Voice visits.
Voice Insights – Why do you procrastinate healthcare appointments?
Catalyst Fuels Healthcare Innovation with Investment in Starling Medical’s Remote Monitoring Technology
Did hospital alarms affect your stay?
Picture of a woman and the question "Do you feel old?"
When did you first feel old?
Picture and quote from Eric Levitan: "Dual-task exercise is the simultaneous physical movement and cognitive activity. In other words, we ask people questions while they exercise. [...] This is one of the most profound interventions for neurocognitive disorders like Parkinson's, dementia, etc. and we can do this in every class."
The Founder’s Voice: Rethinking Exercises for Seniors
Two stats from the latest Voice survey.
Your Voice: Results of the Loneliness Research
Senior working out at home.
Removing Roadblocks for Seniors to Work Out
Upper view of woman with credit card and empty blister pack of pills buying pharmacy online using laptop at home in sunny day.
The Growing Challenge of Medication Shortages
Photo of Susan Jackson and Catalyst Powder burst.
Risks of Alternate Medications
Photo of Susan Jackson, VP of Pharmacy Services at Wellstar, and her quote: “Lots of risk associated there because once again you don’t know where that product is coming from or exactly how it was prepared for administration. You put yourself at risk.”
The Expert Voice: Buying Medications Online
Voice 2023 in Review and Powder Burst
2023 Recap: Using Your Voice in Healthcare
Tiffany Carpio and powder burst.
Using Spatial technology at Wellstar Cobb Hospital
Voice on the Street: Can you navigate Wellstar Kennestone Hospital?
Sensing better hospital experiences
We need to talk: Communicating with your doctor
Nurse working on computer at night.
Extended Hours? Consumers voice their opinions
ChatGPT and your MD
Revolutionizing Patient Experience
Virtual Care Accelerated: A Future in Limbo